The Reynolds and Reynolds Company

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The Reynolds and Reynolds Company
Type Private
Founded Dayton, Ohio (1866)
Headquarters Dayton, Ohio - Worldwide Headquarters
Key people Bob Brockman, Chairman, Rob Nalley, President
Products Automotive dealer software and services
Employees 6,500
Website www.reyrey.com

The Reynolds and Reynolds Company helps automobile dealers sell cars and service customers through use of its dealer management systems. Reynolds’ product, service and training offerings include Web and customer relationship management solutions, e-learning and consulting services, documents, data management and integration, networking and support and leasing services. Reynolds serves automotive retailers and manufacturers globally through its incadea solution and a worldwide partner network, as well as through its consulting practice.

Contents

  • $1 billion dealer software and services company.[1]
  • Headquartered in Dayton, Ohio[2]
  • 6,500 associates worldwide.[2]
  • Founded in 1866 as a business forms printing company; started serving automotive dealers in 1927.[2]
  • Serves more than 15,000 dealerships worldwide.[citation needed]
  • UK Headquarters in Birmingham UK (Kalamazoo-Reynolds)

  • 1866 – The legacy of Reynolds began when Gardner & Reynolds was founded in Dayton, Ohio, by Lucius D. Reynolds, and his brother-in-law, James R. Gardner. Their small manufacturing company was one of the first to print standardized business forms. The firm became Reynolds & Reynolds in 1866 when Gardner sold out to Ira Reynolds, Lucius Reynolds' father. In 1889, the firm was incorporated as The Reynolds and Reynolds Company.[3]
  • 1920s – Reynolds created the first standardized accounting forms and a paper-based accounting system for Chevrolet and its retailers. The innovation also laid the groundwork for Reynolds to become the major forms and systems provider to the automobile retailer market.[3]
  • 1960s – Reynolds became the first to offer computer services to automotive retailers throughout the nation – a key step in transforming the way individual retailers and car companies managed their businesses.[3]
  • 1980s – The Reynolds ERA® dealer management system integrated all business office functions, boosting productivity and profits.[3]
  • 2000 - Acquisition of Cyber Car and Automark in April both under the holding group named HAC Group, the two companies were valued at US$200 million.[4]
  • 2001 – The company has earned spots on the "InformationWeek 500", eWeek's list of "2001 FastTrack 500 eBusiness Innovators", Training magazine’s “Top 100 Training Organizations,” and named “Best Customer Service Organization” by the American Business Awards.[3]
  • 2003 – The company moved into the global automotive retailing marketplace when it acquired German software provider Incadea AG.[3]
  • 2005 - Finbarr O'Neill joins Reynolds and Reynolds as CEO and president. O'Neill joined the company from Mitsubishi Motors North America, where he had served as president and CEO since 2003. From 1985 until 2003, O'Neill served in a variety of executive positions, including CEO, with Hyundai Motor Company. As CEO, O'Neill led a significant turnaround that resulted in a 400 percent increase in profitable sales and measurable improvements in marketing and brand image as well as consumer and dealer satisfaction. Earlier in his career, Fin was an executive with Toyota Motor Sales USA, Inc.[3]
  • 2006 - The Reynolds and Reynolds Company and Universal Computer Systems, Inc. have completed their merger. The merger transaction is valued at $2.8 billion, including the assumption of Reynolds’ debt. Reynolds and Reynolds will become a wholly owned subsidiary of Universal Computer Systems. The new company will be known as The Reynolds and Reynolds Company. Support for all existing product lines for both companies will remain. Bob Brockman, CEO of UCS is the Chairman of the new combined company.
  • 2007 - In late October, the Web Solutions branch closed the Norfolk, VA location and consolidated into the College Station location (UCS). On 10/26/07 it was announced that Fin O'Neill had left the company.[3]

  1. ^ The Reynolds and Reynolds Company. For Customers. Retrieved on 2007-01-30.
  2. ^ a b c The Reynolds and Reynolds Company. Profile.
  3. ^ a b c d e f g h The Reynolds and Reynolds Company. Reynolds and Reynolds Timeline.
  4. ^ Reynolds and Reynolds Acquires HAC Group. The Auto Channel (2000-04-17). Retrieved on 2006-02-15.
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